Tiffany Christensen is Sick Girl Speaks 

Tiffany Christensen approaches her work from the perspective of a life-long CF/transplant patient and a professional patient advocate. Christensen is a nationally recognized public speaker and the author of three books exploring advocacy, end of life planning and partnership strategies in healtcare.

Tiffany is a TeamSTEPPS Master Trainer, a Respecting Choices Advance Care Planning Instructor, an APPEAL certificate recipient, and the co-creator of her own workshop series for developing and advancing Patient Advisory Programs.

Tiffany has served as a patient advocate at Duke Hospital working primarily in the area of Oncology. She also worked as the Program Coordinator for Duke Medicine’s Patient Advisory Council Expansion Program. 

After leaving Duke, Tiffany became a Patient and Family Engagement Specialist at the North Carolina Hospital Association focusing on advancing the role of the PFA, Experience Based Co-Design and TeamSTEPPS for Patients.

Today, Tiffany is Vice President for Experience Innovation at The Beryl Institute. Tiffany specializes in dynamic, meaningful keynote presentations, leading a cutting edge Patient Experience Assessment based on the Experience Based Co-Design model and facilitating Patient Experience Innovation Exchanges in which peers work with peers to design and implement the next level of PX improvement.

What people are saying

_________________

[Tiffany] is a change agent and one we badly, badly need.

Dr. Don Berwick

President Emeritus and Senior Fellow, Institute for Healthcare Improvement

__________________

The speaker [Tiffany] was absolutely fabulous!  I’ve always been a bit on the fence about including patients in certain activities, but she changed my mind.

Oregon Patient Safety Commission Conference Attendee

_______________________________

Tiffany is an amazing person who has given us a great gift at Duke through her unrelenting yet gracious advocacy for patients and their families.  Having experienced medical errors in her own healthcare journey, she has been able to reach across the divide that sometimes separates the healthcare team and the patient/family.  She has taught us what the true healthcare team really is…

Karen Frush, MD

Chief Patient Safety Officer, Duke Medicine